Operations Support Apprentice

Job Information

Job Title: Operations Support Apprentice
Location: Bathgate
Working hours: Monday-Friday:  8.00am until 5.00pm
Rate of pay: £3.70 per hour
Type: Modern Apprenticeship
Qualification to be achieved: Business Administration SVQ

Company information:    

Our client is one of the UK's leading Smart Meter organisations, operating across Scotland, England and Wales. Our office in Bathgate are recruiting an apprentice due to expansion and increase in workload.

The job responsibilities are listed below, but the role will develop more as time goes on. To accompany this role, you will study both a Level 2 and Level 3 SVQ in Business Administration. You will be supported by the best mentors in our business and educated by highly accredited trainers.  

Job Description

Duties will include: 

  • Data input is a key area for our business as this tell us a lot about our customers
  • Creating data flows will ensure our information is accurate and used efficiently
  • Administration is important to any business, and a strong attention to detail is key for this role
  • You will need to make the occasional outbound call to our customers who have appointments booked, you will be given full training on this
  • You will also be required to answer incoming calls from customers with queries or looking to reschedule their appointments
  • Communication throughout the business is constant and you will speak regularly with our Engineers, Managers and Head Office in Cambridge

 Experience, skills & personal qualities: 

  • Good communication skills
  • The ability to work under pressure
  • Well organised
  • Good geographical knowledge

 How to Apply

Please send your CV to  paul@jb-management.com including your National Insurance number and date of birth.

Please note: Applications without these details will be discarded.