Warehousing & Customer Service Assistant- Perth

Job Information

Job Title: Warehousing & Customer Service Assistant
Location: Perth
Working hours: Monday - Friday:  9am until 5pm
Rate of pay: £9,360 per year
Type: Modern Apprenticeship
Qualification to be achieved: Warehousing & Storage SVQ L2

Company information:    

A supplier of Premium Professional Products to Hair & Beauty Professionals are looking for an Apprentice Warehousing and Customer Service Assistant to join their expanding and growing business.

They have branches in Aberdeen and Perth and supply businesses nationwide. They stock over 7,500 professional products from all the industry leading brands. 

Job Description

Duties will include: 

  • Warehouse order fulfilment (picking and packing orders)
  • Warehouse accept and check incoming deliveries
  • Double check orders complied by colleagues
  • Complete Sales orders and print Invoices.
  • Attach address label and invoice
  • Box and seal orders ready for dispatch
  • Provide excellent customer service to all customers who call by telephone.
  • Ensure without exception all products in the store are priced up and all products are bar coded.
  • Provide Customer Service in the Branch
  • Replenish stock and notify of out of stocks
  • Assist with customer enquiries
  • Clean & tidy showroom / warehouse as required
  • Process sales orders accurately ensuring that you follow procedures
  • Print picking lists to make orders up from
  • Set up new customer details on system when required
  • Print courier slips and run daily manifest
  • Complete driver deliver sheets

Experience, skills & personal qualities: 

This role requires the individual to have good interpersonal, computer and practical skills. The role involves processing orders on the companies stock control system, picking and packing orders in the warehouse as well as dealing with customers in the store and on the phone. Someone should have a good attention to detail and be enthusiastic to learn and progress within the role and company.

What will I learn?

Working towards an SVQ in Warehousing & Storage level 2. This is an entry level qualification, aimed at warehouse assistants, stockroom assistants, stock receivers, dispatchers and stock pickers.

The qualification allows learners to focus on their role and how it contributes to the logistics effort of their organisation measured against national occupational standards.

How to apply

Please send your CV to  euan.cumming@jb-management.com including your National Insurance number and date of birth.

Please note: Applications without these details will be discarded.