Level 3 S/NVQ

The Level 3 qualification

is aimed at Supervisors and first line managers who have some responsibility for allocating work to others and have some limited opportunity for making decisions. Associate Membership of the Institute of Leadership and Management is an option to candidates achieving the Level 3 qualification.

Mandatory units

Candidates must complete all of these units:
A2 Manage your own Resources and Professional Development
B6 Provide Leadership in your Area of Responsibility
D6 Allocate and Monitor the Progress and Quality of Work in your Area of Responsibility
E6 Ensure Health and Safety Requirements are met in your Area of Responsibility

Optional units

Candidates must also complete 3 of the following units, in addition to the mandatory units:
B11 Promote Equality of Opportunity and Diversity in your area of Responsibility
C2 Encourage Innovation in your Area of Responsibility
C5 Plan Change
C6 Implement Change
D1 Develop Productive Working Relationships with Colleagues
D3 Recruit, Select and Keep Colleagues
D7 Provide Learning opportunities for Colleagues
E1 Manage a Budget
F1 Manage a Project
F6 Monitor and Solve Customer Service problems
F8 Work with others to Improve Customer service