Providing Security Services NVQ Level 2

This award covers all the areas which are common to all security officers, while being flexible enough to covers areas specific to each individual's job role

Mandatory Units

• Minimise and respond to health and safety risks in your workplace
• Communicate effectively in the workplace
• Give customers a positive impression of yourself and your organisation
• Control security incidents
• Produce documents manually

Optional Units

Candidates must also achieve three of the following units:

• Maintain the security of property and premises through observation
• Control entry to and exit from premises
• Carry out searches of people and their property for unauthorised items
• Provide security at licensed venues
• Carry out searches of vehicles for unauthorized items
• Arrest people suspected of committing an offence
• Deal with disorderly and aggressive behaviour
• Monitor areas using CCTV systems
• Maintain CCTV video tape libraries and preserve potential evidence
• Maintain the operational performance of CCTV systems
• Provide covert security in retial environments
• Detect loss and theft in retail environments
• Control a guard dog under operational conditions
• Prevent unauthorized items passing through passenger ports
• Present evidence in court and at other hearings
• Produce documents using work processing software